Last updated: 6 November 2025
1. INTRODUCTION
Welcome to Juel. These Terms of Service (“Terms”) govern your access to and use of the Juel website, mobile applications, products, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
2. ELIGIBILITY
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using the Services, you confirm that you have the legal capacity to enter into this agreement.
Use of our Services by minors is strictly prohibited without the consent of a parent or legal guardian.
3. ACCOUNT REGISTRATION
Certain parts of our Services may require you to create an account. You agree to:
• Provide accurate, complete, and up-to-date information.
• Maintain the confidentiality of your account credentials.
• Notify Juel immediately of any unauthorized use of your account.
You are responsible for all activity under your account.
4. USE OF SERVICES
You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:
• Violate any applicable laws or regulations.
• Infringe the rights of others, including intellectual property or privacy rights.
• Interfere with or disrupt the Services, servers, or networks.
• Attempt to access restricted areas of our Services or other users’ accounts.
• Use automated means (bots, scripts, or scrapers) to access or collect data without our consent.
Juel reserves the right to suspend or terminate access for users violating these Terms.
5. PURCHASES AND PAYMENTS
If you purchase products or services through our platform:
• Prices and availability may change without notice.
• Payments are processed securely through approved third-party payment providers.
• You are responsible for providing accurate payment information.
• All sales are subject to our refund and return policies.
Juel reserves the right to cancel or refuse any order in its sole discretion.
6. INTELLECTUAL PROPERTY
All content, trademarks, logos, designs, software, and materials on our Services are the property of Juel or its licensors and are protected by South African and international intellectual property laws.
You may not:
• Reproduce, distribute, or modify content without permission.
• Use our intellectual property for commercial purposes without written consent.
7. THIRD-PARTY CONTENT
Our Services may include links or references to third-party websites, apps, or services. Juel does not control third-party content and is not responsible for their availability, legality, or accuracy.
Accessing third-party sites is at your own risk, and you should review their terms and privacy policies.
8. DISCLAIMERS
Our Services are provided “as is” and “as available”. Juel makes no warranties regarding:
• Accuracy, reliability, or completeness of content.
• Availability, continuity, or security of Services.
• Compatibility with your devices or systems.
You use the Services at your own risk.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Juel shall not be liable for:
• Any indirect, incidental, or consequential damages.
• Loss of data, profits, or business opportunities.
• Damages arising from unauthorized access, viruses, or service interruptions..
10. INDEMNIFICATION
You agree to indemnify and hold harmless Juel, its affiliates, officers, and employees from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.
11. TERMINATION
Juel may suspend or terminate your access to the Services at any time, without notice, for conduct that violates these Terms or is harmful to other users or Juel.
Upon termination, your right to use the Services immediately ceases, and we may delete your account and associated data.
12. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.
13. CHANGES TO TERMS
Juel may update these Terms from time to time. Updates will be posted on our website with a revised “Last Updated” date.
Your continued use of the Services constitutes acceptance of the revised Terms.
14. CONTACT INFORMATION
If you have questions or concerns regarding these Terms, contact us at:
Juel (Pty) Ltd
Plumbago Park, 31 Spier St,
Glen marais, Kempton Park, 1619
Email: privacy@juel.co.za